Infu AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Infu AI (the "App").
1. Information We Collect
Information you provide directly:
- Account information (email address, username) if you create an account
- Content you create within the App (AI-generated characters and images)
- Communications when you contact our support team
Information collected automatically:
- Device information (device model, operating system version, unique device identifiers)
- Usage data (features accessed, interactions within the App, session duration)
- Log data (IP address, access times, app crashes and diagnostics)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App and its features
- Process your subscription and manage your account
- Generate AI content based on your inputs and preferences
- Respond to your support requests and communications
- Send important notices about updates or changes to the App
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
3. Subscription & Payment Information
Infu AI offers subscription-based access to premium features. All payments are processed through Apple's App Store. We do not collect, store, or have access to your credit card or payment information. All billing is managed by Apple according to their terms and privacy practices.
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service providers: Trusted third-party services that assist us in operating the App (e.g., cloud hosting, analytics), bound by confidentiality obligations
- AI processing: Your inputs may be processed by third-party AI services to generate content. This data is used solely for content generation and is not retained for other purposes
- Legal requirements: When required by law, regulation, or legal process
- Safety: To protect the rights, safety, or property of our users or the public
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at support@infuai.com.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Infu AI is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information
- Object to or restrict the processing of your data
- Request a portable copy of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at support@infuai.com.
9. Third-Party Links & Services
The App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the App after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@infuai.com